March 17, 2012

Returned and Unprocessed Application by CIO, Got a Positive Assessment After an Appeal

Here's an interesting development involving an application for permanent residence in Canada under the Federal Skilled Workers program by a Filipino Dentist. Her application was returned unprocessed by the Centralized Intake Office (CIO) because her application was deemed incomplete.

Some facts of the case:

October 18, 2011 - Application was sent to CIO

February 1, 2012 - Received a letter dated December 28, 2011 from CIO. Application was returned unprocessed, application forms, supporting documents and bank draft were returned.

The cap for dentist was already reached when the letter was received. Refiling an application is not an option.

The missing/lacking document identified were birth certificates of the principal applicant and her family members. However, included in the returned application package were the allegedly lacking documents!

We sent an appeal letter to CIO requesting for reconsideration to accept and process her application. Together with the letter we sent were her application forms, supporting documents and new bank draft.

appeal letter
Image Credit:

Without a doubt, they made a mistake. We told them that it would be unfortunate and unfair if a simple oversight from their end will ruin this applicant's dream to live and work in Canada.

Today, we received a letter from CIO confirming that her application was positively assessed and that her application will be forwarded to a visa office for further processing.

If you have similar or related experience with CIO, you should write them a letter and address it to their program manager.